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My interest lies in using technology as a catalyst for positive change and enhancing it to make people’s lives better.

I’m a knowledge management specialist, interested in the cognitive science of how people learn and interact with websites – specifically intranets. I support employees and SharePoint site owners, and conduct UX research. My goal is to make the right information readily accessible, to the right people, for the best possible user experience.

I specialize in shared information environments and optimize information searches. I’m also a former computer teacher who’s concerned with the regulation of consumer data – digital footprints and privacy laws. Additionally, I have experience training adult learners, and mentoring them in content curation on intranet platforms (SharePoint and Jive Software), as well as LinkedIn.

 

I contribute to an organization by

▷  Streamlining the flow of information internally for a better employee experience

▷   Training end-users to help them curate and optimize their online communities

▷   Designing, implementing, and operationalizing strategic use cases

▷   Bridging the communication gap between technology and customer needs

▷   Facilitating improved cross-functional collaboration and knowledge sharing

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